INTERNAL AFFAIRS DIVISIONS

Internal Affairs investigations contain information that is very sensitive and only select personnel are authorized to handle the documents and recordings associated with each case. Since confidentiality is a top priority, there are advantages to having the transcripts processed outside of your department. Not only will outsourcing your Internal Affairs transcription to Transcripts, Ltd. improve transcript turnaround times and free personnel of this task, we will do so in a secure and confidential environment.

It is not necessary to use certified court reporters for the transcription of investigative interviews, hearings, and phone calls. To do so is unnecessarily more expensive. The accuracy and professional liability insurance we provide offers your city protection in the event of litigation.

Security: Our web-based service allows you to send us your audio files via our Secure Socket Layer (SSL) encrypted connection. The process is as secure as an online banking transaction. Our 128-bit SSL encryption is the most advanced security process available for safe transfer of your audio files and return of your completed transcripts. All transcripts are processed by highly skilled transcriptionists and quality control personnel at our Phoenix transcription department in the U.S. by U.S. citizens that have been fingerprinted and background checked. For further discussion on security issues, please visit our Security Criteria page.

Digital files: Upload your digital files up to 2 GB in size through our secure digital content delivery system compliant with both Sarbanes-Oxley and HIPAA regulations. Submitting your digital files to our legal transcription service from our Order a Transcript page is as easy to use as sending an e-mail with no investment or upfront costs, minimum usage requirements, or service commitments.

Pickup and Delivery: For transcription of recorded data that cannot be transferred over the Internet, call 623-869-8310 or e-mail [email protected] for pickup and deliver of your videos, tapes, CDs, and DVDs, or ship your recorded media via FedEx, UPS, or the USPS to our Phoenix transcription office. We also accept mini, micro, and standard-sized cassette tapes.

Significant savings: Outsourcing your transcription needs to Transcripts, Ltd. allows your agency to receive transcription services at a substantially reduced cost and we provide unlimited transcription capacity and flexibility to meet your changing transcription demands. Your agency will eliminate all fixed costs, overtime, employee overhead, benefits, retirement and supervision that are related to transcription. This provides you with the ability to maintain tight budget control and predict transcription costs upfront. You will realize significant savings from more efficient and productive use of personnel performing tasks at their pay grade level. Factoring in all direct and indirect costs associated with the process, such as overtime, your department could save up to 50 to 70% of the cost of having transcription duties performed by in-house staff.

PREDICT UPFRONT COSTS BY REQUESTING PRICING TODAY!